⁠Policies

Guest Regulations and Policies

This information will ensure your own comfort and the comfort of your family and friends while staying at Villa Hanna. Please familiarize yourself with our rules and policies and do not hesitate to contact us if you have any queries.

Confirmation of Booking

Booking, Payments, and Confirmation

• A deposit of one night’s stay is required within 2 days from the booking date to reserve your dates of stay.

• A refundable damage deposit of $1,000 TTD must be paid with the final payment, due 10 days prior to arrival.

• To finalize your booking, please provide a scanned copy of your payment confirmation along with one form of valid identification (Driver’s License, National ID, or Passport).

• An additional 50% of the rental fee is due 60 days prior to arrival, with the remaining balance due 10 days prior to arrival.

• No reservation is confirmed until the deposit has been received.

• A confirmation email will be sent upon receipt of payment with further rental information.

Check-in and Check-out

• Check-in: From 3:00 pm onwards.

• Check-out: By 11:00 am.

• Early check-in and late check-out fees may apply.

Cancellation Policy

• 60 days or more prior to arrival: Full refund of payments made.

• 30 to 59 days prior to arrival: 75% refund of payments made.

• Less than 14 days prior to arrival: No refunds.

Date changes are permitted once if requested at least one (1) month prior to arrival.

Guest Limits

• Only guests listed on the reservation may stay at the villa.

• Unauthorized guests may result in additional charges or termination of the stay without refund.

Pricing and Policy Changes

• Villa Hanna Tobago reserves the right to adjust prices or policies at any time.

Thank you for your cooperation in following our policies, which ensure a seamless and enjoyable experience for all guests.

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